Contact Us
We’d love to hear from you! Here’s how to reach the TorrinPass team.
Support
Section titled “Support”For help with TorrinPass:
Email: support@torrinpass.com
We typically respond within 24-48 hours.
Before Contacting Support
Section titled “Before Contacting Support”- Check our FAQ for common questions
- Review the User Guides for how-to help
- Make sure you’re using the latest version of TorrinPass
What to Include
Section titled “What to Include”When contacting support, please include:
- Your device model (e.g., iPhone 15 Pro)
- iOS version (e.g., iOS 17.2)
- TorrinPass version (found in Settings → About)
- A description of the issue
- Screenshots if helpful
Security Issues
Section titled “Security Issues”Found a security vulnerability?
Email: security@torrinpass.com
We take security seriously and will respond within 48 hours. Please include:
- Description of the vulnerability
- Steps to reproduce
- Potential impact
We appreciate responsible disclosure.
Feedback & Suggestions
Section titled “Feedback & Suggestions”Have ideas for improving TorrinPass?
Email: feedback@torrinpass.com
We read every suggestion and use your feedback to prioritize new features.
Business Inquiries
Section titled “Business Inquiries”For partnerships, press, or business matters:
Email: hello@torrinpass.com
Response Times
Section titled “Response Times”| Type | Expected Response |
|---|---|
| Support | 24-48 hours |
| Security | Within 48 hours |
| Feedback | We read all, may not reply |
| Business | 3-5 business days |